Management Services
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Property Management Services

Management Philosophy

Managed
Properties

Staff

PROPERTY MANAGEMENT SERVICES:

Property management involves the administration of the day-to-day business activities that affect a physical asset. It also includes the leasing activity and personal interaction with residents living in the community as well as the maintenance of the property.

  The business affairs include the financial, legal, insurance, personnel and contractual matters for the property. The management company is the contact between the financing institution and other services. We gather the information, prepare specifications, seek bids, analyze the issue, and present it to the owners for final approval.

The management staff oversee all of the maintenance on the property and works with the in-house staff as well as outside contractors. In most cases, the staff are direct employees of ours; supervised and paid by us.

ACCOUNTING:

• computerize property management systems to produce reports for owners
• receive and deposit occupancy charges, rent and fees
• approve and pay invoices
• prepare annual budgets
• maintain reserve and special deposit accounts
• coordinate audit activity
• review insurance


LEASING:

• develop selection criteria and marketing program
• execute leases and other documents
• provide rules and regulations
• oversee move in/move out of residents

OCCUPANCY:

• maintain compliance with all Fair Housing Laws
• provide certification(s) for affordable housing programs
• maintaining waiting lists as required by government subsidy programs
• screen applicants for credit , evictions, income, and other requirements with our selection criteria

MANAGEMENT:

• enforce collection policy programs
• fulfill requirements of assisted housing regulations for governmental bodies
• oversee daily property matainence issues
• resolve tenant matters

• obtain competitive pricing for materials and services




RESIDENTIAL RELATIONS:

• maintain communications with residents including tenant meetings
• attend monthly meetings with Board of Directors, where applicable
• assist tenants in obtaining outside social services

 

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5 Northampton Avenue
Springfield, Massachusetts 01109
(413) 785-5312 Fax (413) 736-9919 or (413) 734-8461